What is Nanoweb.co.uk?

Nanoweb.co.uk is a new online retailer of products that inform, educate, and inspire. Because we exist "virtually" on the Web, we have unlimited shelf space and can offer a selection of hardware and software products for computers. Compare that to a typical physical-world computer superstore, which carries around 500 computer parts and components.

What is the policy on returns?

Nanoweb offers returns for most items within 30 days of receipt of delivery.If a product becomes defective after 30 days you won't be able to send the item back to us you'll need to visit the manufacturers website or contact them regarding the product. They may be able to offer troubleshooting and support with the issue you have with the product. Please see Manufacturer Contact Details and After Sales Service for more information. We won't accept the return of any software returned to us if it's been opened. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition.

Where is my stuff?

Please allow for up to 7 working days for delivery. However Most parcels will be delivered within 2-5 working days. If an item appears to be lost please allow 5 days after the 7 day delivery time before claiming it as a lost item.

How do I find sales information for my title?

We don't provide sales information to vendors at this time due to the competitive nature of our business. It is recommended that developers/creators contact their publisher/company/studio to contact their distributors, for more information concerning the sales of their products.

How do I promote my products at Nanoweb.co.uk?

At Nanoweb.co.uk, it's up to you to make your products stand out on our virtual shelves. You have the opportunity, using descriptive content and images, to personally hand-sell your titles to customers and persuade them to purchase. Following are the most important pieces of information you can add to your product detail page.

All Products:
Cover Art: - People do judge a book by its cover! We've found that showing a picture of your product on its detail page is its most influential selling point.
A Description: - It's important to let people know what your product is. This is your chance to hook them with a compelling description (this can be from your catalogue, box, or any other synopsis you may have).
Review by Experts: - Readers want to know what others are saying about your product. If the critics are raving, let potential customers know!